Lost or Stolen Debit Card

If your Debit Card is lost or stolen, immediately:

  • During Banking Hours (Monday Thursday, 9am 4pm; Friday, 9am 5pm)
    Call (601) 684-2231
  • After Hours
    Call 1-866-546-8273
  • Card Freeze
    Instantly Report Lost or Stolen from On the Go mobile app

If reporting by phone, please be ready to provide First Banks ABA Routing Number (065303386) and the last 4 digits of your Debit Card*, plus any other identifying information.

First Bank will charge a $5 replacement fee for lost or abused cards.


(Please click on our Keeping You Protected tab and read the important information there.)

*If possible, locate a receipt in order to verify your card number