If You Become a Victim

If you think your identity has been stolen or youíre a victim of fraud:

  • Contact us immediately at (601) 684-2231 or the company involved immediately and have all accounts closed or monitored for further changes.
  • Contact all three major credit bureaus to place a fraud alert on your file, this can help prevent thieves from obtaining any new credit in your name. For more information about the steps to take, and to get your credit reports, contact the credit bureaus listed below:
  • Contact other creditors. Contact your other creditors including credit card and phone companies, as well as banks and other lenders, to notify them of potential fraud. Always follow up any telephone conversations with a letter. Close any accounts that have been breached and reopen them with new account numbers and passwords. We strongly suggest not using your Social Security number as either a username or password.
  • File a report with the local police. Contact your local police department if you suspect that your personal information was stolen. A police report will lend weight to your case when dealing with creditors who may require proof of criminal activity.
  • Report the criminal activity to the Federal Trade Commission (FTC). Call the toll-free hotline at 1-877-ID THEFT (1-877-438-4338) to speak with a trained identity theft counselor. Or enter information about your complaint into a secure FTC online database at ftc.gov/complaint. Your information may be shared with other law enforcement agencies investigating identity theft.
  • You can also file a complaint with the appropriate federal investigative law enforcement agency.  For a list of appropriate law enforcement agencies, go to www.justice.gov/criminal/cybercrime/reporting.html
  • Contact other agencies as appropriate:
    • Postal Inspection Service at www.usps.com. If you believe your mail was stolen or redirected, notify the Postal Inspector at your local post office.
    • Social Security Fraud Hotline at 1-800-269-0271. If you suspect someone is using your Social Security number for fraudulent purposes, call the hotline.
    • Department of Motor Vehicles office at www.dmv.org. If you believe someone is trying to get a driverís license or identification card using your name and information, contact your local DMV
    • Carefully review all your credit files and accounts. Since identity theft takes time to completely resolve, you should continue to carefully review all charges and transactions appearing on account statements and online. Keep all receipts and records for proof of legitimate purchases. Any discrepancies should be reported immediately.